Frequently Asked Questions and Answers
How Do I Buy A Garage Door Opener From Overhead Door?
Overhead Door products are only sold through authorized Red Ribbon Distributors.

Choose one of the following distributors that is closest to your location: Sioux Falls, Watertown, or Brown County

How Can I Get A New Remote Control For My Garage Door Opener?
Openers manufactured after 1980: an Overhead Door® Master Remote can be purchased from your local South Dakota Overhead Door Distributor.

Openers manufactured prior to 1980: we no longer carry remotes and your system must be upgraded with a new receiver kit.

Choose one of the following distributors that is closest to your location: Sioux Falls, Watertown, or Brown County

How Do I Program My Wireless Keypad To Open And Close My Garage Door Opener?
You can watch a video or get the programming instructions for the Overhead Door CodeDodger®1 or 2 wireless keypad in our resources page of our website.
How Can I Program A Garage Door Opener To Work With My HomeLink® System?
To program the HomeLink® transceiver, some vehicles may require the ignition to be turned on or the vehicle to be running. For additional garage door opener help, view the HomeLink® programming instructions.
What Are Series I And Series II Electronics For Wall Consoles And Buttons?
Overhead Door integrates different technology into its openers and wall consoles. The technologies are known as Series I, Series II and Series III. Series II is backwards compatible to Series I. Series III is not backwards compatible without additional purchased parts. Contact your Overhead Door Distributor in South Dakota for further details. If the date code of your opener is 041217 or higher, you can use a Series II wall console with your opener. If not, you must use a Series I wall console for your opener.

Choose one of the following distributors that is closest to your location: Sioux Falls, Watertown, or Brown County

Have a question?

We want to hear from you! Whether you need help selecting the right garage door for your home or your business, or need to schedule a service appointment — we’re here to help.

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